Frequently Asked Questions:


How much does The Commerce Club cost?

You can find all pricing and payment plan details on each individual course page here!

Flexible payment plans are available - pay in full or break it down over time to fit your current financial situation.

Is there a contract?

For payment plans, a monthly contract applies as per the terms and conditions. However, for one-off purchases, no contract is required - you have unlimited access to the course after your first payment.

Who is The Commerce Club for?

The Commerce Club courses are ideal for ecommerce and retail entrepreneurs - if you are selling physical products, there's a course here for you!

You can tap in to the course from anywhere in the world, the information provided is universal.

What’s included in The Commerce Club courses?

Each course unlocks full access to the selected courses, downloads, templates, and resources for unlimited use and personalization for you business.

Do you offer a refund policy?

Please review The Commerce Club refund policy in the Terms & Conditions here.

Will I get 1-1 support or feedback?

As a course member, you'll get the opportunity to book 3x 10-minute 1-1 clinics with me. This gives you a chance to brainstorm ideas and get your sales strategy questions answered. That's 30 minutes of FREE 1-1 business support (worth $125) to help you hit the ground running with actions from this course! Any additional 1-1 support is not included unless you add a coaching session to your purchase. However, you’re eligible for a 25% discount on any 1-1 services - which you will be able to access when you have purchased your course.

Do I need a business to enroll?

No! The Commerce Club is designed to support you whether you’ve started your business or not. The ECOM launch pad course is the perfect place to start if you have an idea for a business, but don't know how to begin.

How do I know if this course is right for me?

I get that investing in ANOTHER course can be a scary move - what if it doesn't teach you what you need? There's ALOT of sh*tty courses out there on the market, but I promise you this isn't one of them! If you're unsure it'll be a good fit for you drop me a message and I'll personally give you more information. Email Me: [email protected] or DM Me: @itssophiebiggerstaff

I bought a course - how do I access it?

In your top menu bar you should see a icon where you can sign in using the credentials you signed up with. Once you are logged in you'll see "My Products" - all courses you are enrolled in to are available to access from this tab.

Can I access The Commerce Club on my phone?

Yes - To access your course you will need to download the teachable app. Please see instructions here.

Can I try The Commerce Club for FREE?

No, but snippets of the course content is often released on my podcast which you can listen to here and if you're looking for more free ecommerce business advice you can utilize one of my free resources by clicking here.

I've got a problem with accessing The Course - what do I do?

Please email [email protected] with any issues you may have.